FREQUENTLY ASKED QUESTIONS

What are your hours of operation?

​Alden, Elma, & Lancaster:     6:00am - 6:00pm, Monday through Friday.  Included in your tuition is up to 9.5 hours of care.

​Batavia & LeRoy:    6:00am - 6:00pm, Monday through Friday.  Included in your tuition is up to 10 hours of care.

Do you have a half day program?

​Yes, but only at our Alden, Elma, & Lancaster locations for the preschool program.  Half days include up to 4.5 hours of care as well as breakfast and lunch.  Please inquire within.

Once I tour, how long after can my child start?

​As soon as we have all of your child's paperwork then your child may begin our program.  On average it takes about one week.

Can I visit with my child to see if this is the right program for us?

​Absolutely!  Whichever center you choose, it will be your child's home away from home, so we want you to visit and be comfortable with your choice!  

My child's only an infant, why should I care about the education element now?

​Why settle for anything less?  Have it all, the loving and nurturing environment, but also a stimulating one where art projects, sensory, bubbles, and music are a part of your child's day, everyday!   

What are your tuition rates?

​Our rates vary based on the age of the child and center location.  Full day, half day, and weekly rates are available. We encourage you to call and get exact pricing for your child. 

Are you a daycare or preschool?

​Imagination Station Child Care and Preschool prides itself in being educationally based.  We hire teachers who hold degrees and certifications to teach in their area of expertise.  We also provide our staff with professional development, so we take great pride in the program we are delivering to our families.  Overall, we provide both education and care – so we're the entire package!

When can I tour?

​We offer tours daily, call today to set up a time that's convenient for you and your child!  You can find our phone numbers on the Menu under "Contact Us"

Do you have a school-aged program?

​Yes, we offer a before and after-school program as well as summer camp!  We also offer "Drop-In" care for snow days, school holidays, or general closings.  Limited space is available, so reserve your child's space soon!    

Is the staff CPR and First Aid trained?

We always have staff on site who are CPR and First Aid trained.  Additionally, all administrative personnel are as well.  As an added safety measure we have postings in each classroom, as a quick reference, to remind teachers what to do if a child is choking. 

Can the center administer medication? 

Yes!  All of our sites have Medication Administrant Personnel on staff to administer medications when needed.  In order to administer meds, there is a full set of paperwork that the parent, doctor, and director must complete prior.  If you are in need of leaving medication with us, then please ask your director for the forms and they will provide you with everything you need.  When bringing in medication, please know that the medication must match the form exactly.  So, if the doctor writes Tylenol, you must bring in Tylenol.  We would not be able to accept generic acetaminophen in this case.   

Does my child need to be potty trained to attend your program?

Imagination Station prides itself in tailoring to the needs of our students.  Knowing that every child develops at their own pace, we do not require children to be potty trained by a certain age.